EP.01 พาร์ต 1 Listening & Speaking – เติมบทสนทนา (50 ข้อ)

Short Conversation 1: At a hotel front desk

Receptionist: Good evening. Welcome to the Riverside Hotel. How may I help you?
Guest: Hi, I have a reservation under the name Kittipong. (1) ..........
Receptionist: Let me check... Yes, a deluxe double room for three nights. (2) ..........
Guest: Here you are. By the way, (3) ..........
Receptionist: Yes, it's served from 6:30 to 10:00 a.m. on the ground floor.
Guest: Great. And what's the Wi-Fi password?
Receptionist: It's printed on your key card holder. (4) ..........
Guest: Thank you very much.

Choose the best option to complete blank (1).

Short Conversation 1: At a hotel front desk

Receptionist: Good evening. Welcome to the Riverside Hotel. How may I help you?
Guest: Hi, I have a reservation under the name Kittipong. (1) ..........
Receptionist: Let me check... Yes, a deluxe double room for three nights. (2) ..........
Guest: Here you are. By the way, (3) ..........
Receptionist: Yes, it's served from 6:30 to 10:00 a.m. on the ground floor.
Guest: Great. And what's the Wi-Fi password?
Receptionist: It's printed on your key card holder. (4) ..........
Guest: Thank you very much.

Choose the best option to complete blank (2).

Short Conversation 1: At a hotel front desk

Receptionist: Good evening. Welcome to the Riverside Hotel. How may I help you?
Guest: Hi, I have a reservation under the name Kittipong. (1) ..........
Receptionist: Let me check... Yes, a deluxe double room for three nights. (2) ..........
Guest: Here you are. By the way, (3) ..........
Receptionist: Yes, it's served from 6:30 to 10:00 a.m. on the ground floor.
Guest: Great. And what's the Wi-Fi password?
Receptionist: It's printed on your key card holder. (4) ..........
Guest: Thank you very much.

Choose the best option to complete blank (3).

Short Conversation 1: At a hotel front desk

Receptionist: Good evening. Welcome to the Riverside Hotel. How may I help you?
Guest: Hi, I have a reservation under the name Kittipong. (1) ..........
Receptionist: Let me check... Yes, a deluxe double room for three nights. (2) ..........
Guest: Here you are. By the way, (3) ..........
Receptionist: Yes, it's served from 6:30 to 10:00 a.m. on the ground floor.
Guest: Great. And what's the Wi-Fi password?
Receptionist: It's printed on your key card holder. (4) ..........
Guest: Thank you very much.

Choose the best option to complete blank (4).

Short Conversation 2: Planning a long weekend

Nok: Hey, Ben. Any plans for the long weekend?
Ben: Not really. (5) ..........
Nok: Some friends and I are going to Khao Yai. Would you like to join us?
Ben: (6) .......... How are you getting there?
Nok: We're renting a van, so we'll split the cost. (7) ..........
Ben: That's reasonable. What should I bring?
Nok: (8) .......... It gets pretty cold at night up there.

Choose the best option to complete blank (5).

Short Conversation 2: Planning a long weekend

Nok: Hey, Ben. Any plans for the long weekend?
Ben: Not really. (5) ..........
Nok: Some friends and I are going to Khao Yai. Would you like to join us?
Ben: (6) .......... How are you getting there?
Nok: We're renting a van, so we'll split the cost. (7) ..........
Ben: That's reasonable. What should I bring?
Nok: (8) .......... It gets pretty cold at night up there.

Choose the best option to complete blank (6).

Short Conversation 2: Planning a long weekend

Nok: Hey, Ben. Any plans for the long weekend?
Ben: Not really. (5) ..........
Nok: Some friends and I are going to Khao Yai. Would you like to join us?
Ben: (6) .......... How are you getting there?
Nok: We're renting a van, so we'll split the cost. (7) ..........
Ben: That's reasonable. What should I bring?
Nok: (8) .......... It gets pretty cold at night up there.

Choose the best option to complete blank (7).

Short Conversation 2: Planning a long weekend

Nok: Hey, Ben. Any plans for the long weekend?
Ben: Not really. (5) ..........
Nok: Some friends and I are going to Khao Yai. Would you like to join us?
Ben: (6) .......... How are you getting there?
Nok: We're renting a van, so we'll split the cost. (7) ..........
Ben: That's reasonable. What should I bring?
Nok: (8) .......... It gets pretty cold at night up there.

Choose the best option to complete blank (8).

Short Conversation 3: Asking a teacher for an extension

Anan: Excuse me, Ms. Parker. Do you have a minute?
Ms. Parker: Sure, Anan. (9) ..........
Anan: It's about the history report due on Friday. I was sick for most of last week, so (10) ..........
Ms. Parker: I see. (11) ..........
Anan: Yes, I'll bring it tomorrow morning.
Ms. Parker: All right. You can hand it in next Wednesday, (12) ..........
Anan: Thank you so much. I really appreciate it.

Choose the best option to complete blank (9).

Short Conversation 3: Asking a teacher for an extension

Anan: Excuse me, Ms. Parker. Do you have a minute?
Ms. Parker: Sure, Anan. (9) ..........
Anan: It's about the history report due on Friday. I was sick for most of last week, so (10) ..........
Ms. Parker: I see. (11) ..........
Anan: Yes, I'll bring it tomorrow morning.
Ms. Parker: All right. You can hand it in next Wednesday, (12) ..........
Anan: Thank you so much. I really appreciate it.

Choose the best option to complete blank (10).

Short Conversation 3: Asking a teacher for an extension

Anan: Excuse me, Ms. Parker. Do you have a minute?
Ms. Parker: Sure, Anan. (9) ..........
Anan: It's about the history report due on Friday. I was sick for most of last week, so (10) ..........
Ms. Parker: I see. (11) ..........
Anan: Yes, I'll bring it tomorrow morning.
Ms. Parker: All right. You can hand it in next Wednesday, (12) ..........
Anan: Thank you so much. I really appreciate it.

Choose the best option to complete blank (11).

Short Conversation 3: Asking a teacher for an extension

Anan: Excuse me, Ms. Parker. Do you have a minute?
Ms. Parker: Sure, Anan. (9) ..........
Anan: It's about the history report due on Friday. I was sick for most of last week, so (10) ..........
Ms. Parker: I see. (11) ..........
Anan: Yes, I'll bring it tomorrow morning.
Ms. Parker: All right. You can hand it in next Wednesday, (12) ..........
Anan: Thank you so much. I really appreciate it.

Choose the best option to complete blank (12).

Short Conversation 4: At a pharmacy

Pharmacist: Good afternoon. (13) ..........
Customer: I've had a sore throat and a runny nose since yesterday.
Pharmacist: (14) ..........
Customer: No, I don't think so. I just feel a little tired.
Pharmacist: It sounds like a common cold. Take these lozenges every three hours, (15) ..........
Customer: Are there any side effects?
Pharmacist: (16) .......... But if your symptoms last more than a week, you should see a doctor.

Choose the best option to complete blank (13).

Short Conversation 4: At a pharmacy

Pharmacist: Good afternoon. (13) ..........
Customer: I've had a sore throat and a runny nose since yesterday.
Pharmacist: (14) ..........
Customer: No, I don't think so. I just feel a little tired.
Pharmacist: It sounds like a common cold. Take these lozenges every three hours, (15) ..........
Customer: Are there any side effects?
Pharmacist: (16) .......... But if your symptoms last more than a week, you should see a doctor.

Choose the best option to complete blank (14).

Short Conversation 4: At a pharmacy

Pharmacist: Good afternoon. (13) ..........
Customer: I've had a sore throat and a runny nose since yesterday.
Pharmacist: (14) ..........
Customer: No, I don't think so. I just feel a little tired.
Pharmacist: It sounds like a common cold. Take these lozenges every three hours, (15) ..........
Customer: Are there any side effects?
Pharmacist: (16) .......... But if your symptoms last more than a week, you should see a doctor.

Choose the best option to complete blank (15).

Short Conversation 4: At a pharmacy

Pharmacist: Good afternoon. (13) ..........
Customer: I've had a sore throat and a runny nose since yesterday.
Pharmacist: (14) ..........
Customer: No, I don't think so. I just feel a little tired.
Pharmacist: It sounds like a common cold. Take these lozenges every three hours, (15) ..........
Customer: Are there any side effects?
Pharmacist: (16) .......... But if your symptoms last more than a week, you should see a doctor.

Choose the best option to complete blank (16).

Short Conversation 5: A job interview

Interviewer: Please have a seat. So, why are you interested in this position?
Applicant: (17) ..........
Interviewer: I see. What would you say is your greatest strength?
Applicant: (18) .......... In my last internship, I helped organize a campaign with a team of eight people.
Interviewer: That's impressive. (19) ..........
Applicant: Yes. Could you tell me what a typical day would look like?
Interviewer: You'd mainly be working on social media campaigns. Well, thank you for coming. (20) ..........
Applicant: Thank you for your time.

Choose the best option to complete blank (17).

Short Conversation 5: A job interview

Interviewer: Please have a seat. So, why are you interested in this position?
Applicant: (17) ..........
Interviewer: I see. What would you say is your greatest strength?
Applicant: (18) .......... In my last internship, I helped organize a campaign with a team of eight people.
Interviewer: That's impressive. (19) ..........
Applicant: Yes. Could you tell me what a typical day would look like?
Interviewer: You'd mainly be working on social media campaigns. Well, thank you for coming. (20) ..........
Applicant: Thank you for your time.

Choose the best option to complete blank (18).

Short Conversation 5: A job interview

Interviewer: Please have a seat. So, why are you interested in this position?
Applicant: (17) ..........
Interviewer: I see. What would you say is your greatest strength?
Applicant: (18) .......... In my last internship, I helped organize a campaign with a team of eight people.
Interviewer: That's impressive. (19) ..........
Applicant: Yes. Could you tell me what a typical day would look like?
Interviewer: You'd mainly be working on social media campaigns. Well, thank you for coming. (20) ..........
Applicant: Thank you for your time.

Choose the best option to complete blank (19).

Short Conversation 5: A job interview

Interviewer: Please have a seat. So, why are you interested in this position?
Applicant: (17) ..........
Interviewer: I see. What would you say is your greatest strength?
Applicant: (18) .......... In my last internship, I helped organize a campaign with a team of eight people.
Interviewer: That's impressive. (19) ..........
Applicant: Yes. Could you tell me what a typical day would look like?
Interviewer: You'd mainly be working on social media campaigns. Well, thank you for coming. (20) ..........
Applicant: Thank you for your time.

Choose the best option to complete blank (20).

Short Conversation 6: Rescheduling a dental appointment (on the phone)

Receptionist: Bright Smile Dental Clinic, Jane speaking. How can I help you?
Mark: Hi, this is Mark Wilson. I have an appointment tomorrow at 10 a.m., but something urgent has come up at work. (21) ..........
Receptionist: Of course. Let me check the schedule. (22) .......... How about Thursday at the same time?
Mark: (23) .......... I have meetings all morning on Thursday. Is there anything in the afternoon?
Receptionist: Dr. Lee has a slot at 3:30 p.m. on Thursday.
Mark: Perfect. (24) ..........
Receptionist: Great. You're all set for Thursday at 3:30.

Choose the best option to complete blank (21).

Short Conversation 6: Rescheduling a dental appointment (on the phone)

Receptionist: Bright Smile Dental Clinic, Jane speaking. How can I help you?
Mark: Hi, this is Mark Wilson. I have an appointment tomorrow at 10 a.m., but something urgent has come up at work. (21) ..........
Receptionist: Of course. Let me check the schedule. (22) .......... How about Thursday at the same time?
Mark: (23) .......... I have meetings all morning on Thursday. Is there anything in the afternoon?
Receptionist: Dr. Lee has a slot at 3:30 p.m. on Thursday.
Mark: Perfect. (24) ..........
Receptionist: Great. You're all set for Thursday at 3:30.

Choose the best option to complete blank (22).

Short Conversation 6: Rescheduling a dental appointment (on the phone)

Receptionist: Bright Smile Dental Clinic, Jane speaking. How can I help you?
Mark: Hi, this is Mark Wilson. I have an appointment tomorrow at 10 a.m., but something urgent has come up at work. (21) ..........
Receptionist: Of course. Let me check the schedule. (22) .......... How about Thursday at the same time?
Mark: (23) .......... I have meetings all morning on Thursday. Is there anything in the afternoon?
Receptionist: Dr. Lee has a slot at 3:30 p.m. on Thursday.
Mark: Perfect. (24) ..........
Receptionist: Great. You're all set for Thursday at 3:30.

Choose the best option to complete blank (23).

Short Conversation 6: Rescheduling a dental appointment (on the phone)

Receptionist: Bright Smile Dental Clinic, Jane speaking. How can I help you?
Mark: Hi, this is Mark Wilson. I have an appointment tomorrow at 10 a.m., but something urgent has come up at work. (21) ..........
Receptionist: Of course. Let me check the schedule. (22) .......... How about Thursday at the same time?
Mark: (23) .......... I have meetings all morning on Thursday. Is there anything in the afternoon?
Receptionist: Dr. Lee has a slot at 3:30 p.m. on Thursday.
Mark: Perfect. (24) ..........
Receptionist: Great. You're all set for Thursday at 3:30.

Choose the best option to complete blank (24).

Short Conversation 7: A problem at a restaurant

Waiter: Is everything all right with your meal, sir?
Customer: Actually, (25) .......... I ordered my steak medium, but this one is well-done.
Waiter: (26) .......... I'll take it back to the kitchen right away.
Customer: Thank you. Could you also bring me another glass of water?
Waiter: Certainly. (27) ..........
Customer: With ice, please.
Waiter: (28) .......... And as an apology, dessert is on the house tonight.

Choose the best option to complete blank (25).

Short Conversation 7: A problem at a restaurant

Waiter: Is everything all right with your meal, sir?
Customer: Actually, (25) .......... I ordered my steak medium, but this one is well-done.
Waiter: (26) .......... I'll take it back to the kitchen right away.
Customer: Thank you. Could you also bring me another glass of water?
Waiter: Certainly. (27) ..........
Customer: With ice, please.
Waiter: (28) .......... And as an apology, dessert is on the house tonight.

Choose the best option to complete blank (26).

Short Conversation 7: A problem at a restaurant

Waiter: Is everything all right with your meal, sir?
Customer: Actually, (25) .......... I ordered my steak medium, but this one is well-done.
Waiter: (26) .......... I'll take it back to the kitchen right away.
Customer: Thank you. Could you also bring me another glass of water?
Waiter: Certainly. (27) ..........
Customer: With ice, please.
Waiter: (28) .......... And as an apology, dessert is on the house tonight.

Choose the best option to complete blank (27).

Short Conversation 7: A problem at a restaurant

Waiter: Is everything all right with your meal, sir?
Customer: Actually, (25) .......... I ordered my steak medium, but this one is well-done.
Waiter: (26) .......... I'll take it back to the kitchen right away.
Customer: Thank you. Could you also bring me another glass of water?
Waiter: Certainly. (27) ..........
Customer: With ice, please.
Waiter: (28) .......... And as an apology, dessert is on the house tonight.

Choose the best option to complete blank (28).

Short Conversation 8: Roommates and the electricity bill

Pim: Jess, can we talk about the electricity bill? It's almost 3,000 baht this month.
Jess: Wow, (29) .......... It's usually around 1,500.
Pim: I know. I think it's because the air conditioner has been on all day, even when no one's home.
Jess: Oops, (30) .......... I keep forgetting to turn it off before I leave.
Pim: (31) .......... Let's just try to be more careful from now on.
Jess: Deal. And I'll pay a bigger share this month (32) ..........

Choose the best option to complete blank (29).

Short Conversation 8: Roommates and the electricity bill

Pim: Jess, can we talk about the electricity bill? It's almost 3,000 baht this month.
Jess: Wow, (29) .......... It's usually around 1,500.
Pim: I know. I think it's because the air conditioner has been on all day, even when no one's home.
Jess: Oops, (30) .......... I keep forgetting to turn it off before I leave.
Pim: (31) .......... Let's just try to be more careful from now on.
Jess: Deal. And I'll pay a bigger share this month (32) ..........

Choose the best option to complete blank (30).

Short Conversation 8: Roommates and the electricity bill

Pim: Jess, can we talk about the electricity bill? It's almost 3,000 baht this month.
Jess: Wow, (29) .......... It's usually around 1,500.
Pim: I know. I think it's because the air conditioner has been on all day, even when no one's home.
Jess: Oops, (30) .......... I keep forgetting to turn it off before I leave.
Pim: (31) .......... Let's just try to be more careful from now on.
Jess: Deal. And I'll pay a bigger share this month (32) ..........

Choose the best option to complete blank (31).

Short Conversation 8: Roommates and the electricity bill

Pim: Jess, can we talk about the electricity bill? It's almost 3,000 baht this month.
Jess: Wow, (29) .......... It's usually around 1,500.
Pim: I know. I think it's because the air conditioner has been on all day, even when no one's home.
Jess: Oops, (30) .......... I keep forgetting to turn it off before I leave.
Pim: (31) .......... Let's just try to be more careful from now on.
Jess: Deal. And I'll pay a bigger share this month (32) ..........

Choose the best option to complete blank (32).

Long Conversation 1: At the International Relations Office

Student: Excuse me. (33) ..........
Officer: Yes, it is. Please have a seat.
Student: Thank you. I'm interested in the student exchange program to Japan next year. (34) ..........
Officer: Sure. First, you need a GPA of at least 3.00, and you must have completed at least two semesters here.
Student: My GPA is 3.25, and I'm in my second year now, (35) ..........
Officer: Great. (36) .......... Do you have any English or Japanese test scores?
Student: I got 85 on the TOEFL iBT last month, but I haven't taken any Japanese tests yet.
Officer: (37) .......... Most of the courses at our partner university are taught in English. But you'll need to take a basic Japanese course during your stay.
Student: That sounds great. (38) ..........
Officer: You'll need to submit all your documents by March 15th.
Student: What documents do I need?
Officer: An application form, your transcript, a TOEFL score report, and two recommendation letters. (39) ..........
Student: (40) .......... Do I have to pay tuition fees to the Japanese university?
Officer: No, you'll pay tuition here as usual. However, you'll need to cover your own accommodation and living expenses.
Student: I see. (41) ..........
Officer: You're welcome. Good luck with your application!

Choose the best option to complete blank (33).

Long Conversation 1: At the International Relations Office

Student: Excuse me. (33) ..........
Officer: Yes, it is. Please have a seat.
Student: Thank you. I'm interested in the student exchange program to Japan next year. (34) ..........
Officer: Sure. First, you need a GPA of at least 3.00, and you must have completed at least two semesters here.
Student: My GPA is 3.25, and I'm in my second year now, (35) ..........
Officer: Great. (36) .......... Do you have any English or Japanese test scores?
Student: I got 85 on the TOEFL iBT last month, but I haven't taken any Japanese tests yet.
Officer: (37) .......... Most of the courses at our partner university are taught in English. But you'll need to take a basic Japanese course during your stay.
Student: That sounds great. (38) ..........
Officer: You'll need to submit all your documents by March 15th.
Student: What documents do I need?
Officer: An application form, your transcript, a TOEFL score report, and two recommendation letters. (39) ..........
Student: (40) .......... Do I have to pay tuition fees to the Japanese university?
Officer: No, you'll pay tuition here as usual. However, you'll need to cover your own accommodation and living expenses.
Student: I see. (41) ..........
Officer: You're welcome. Good luck with your application!

Choose the best option to complete blank (34).

Long Conversation 1: At the International Relations Office

Student: Excuse me. (33) ..........
Officer: Yes, it is. Please have a seat.
Student: Thank you. I'm interested in the student exchange program to Japan next year. (34) ..........
Officer: Sure. First, you need a GPA of at least 3.00, and you must have completed at least two semesters here.
Student: My GPA is 3.25, and I'm in my second year now, (35) ..........
Officer: Great. (36) .......... Do you have any English or Japanese test scores?
Student: I got 85 on the TOEFL iBT last month, but I haven't taken any Japanese tests yet.
Officer: (37) .......... Most of the courses at our partner university are taught in English. But you'll need to take a basic Japanese course during your stay.
Student: That sounds great. (38) ..........
Officer: You'll need to submit all your documents by March 15th.
Student: What documents do I need?
Officer: An application form, your transcript, a TOEFL score report, and two recommendation letters. (39) ..........
Student: (40) .......... Do I have to pay tuition fees to the Japanese university?
Officer: No, you'll pay tuition here as usual. However, you'll need to cover your own accommodation and living expenses.
Student: I see. (41) ..........
Officer: You're welcome. Good luck with your application!

Choose the best option to complete blank (35).

Long Conversation 1: At the International Relations Office

Student: Excuse me. (33) ..........
Officer: Yes, it is. Please have a seat.
Student: Thank you. I'm interested in the student exchange program to Japan next year. (34) ..........
Officer: Sure. First, you need a GPA of at least 3.00, and you must have completed at least two semesters here.
Student: My GPA is 3.25, and I'm in my second year now, (35) ..........
Officer: Great. (36) .......... Do you have any English or Japanese test scores?
Student: I got 85 on the TOEFL iBT last month, but I haven't taken any Japanese tests yet.
Officer: (37) .......... Most of the courses at our partner university are taught in English. But you'll need to take a basic Japanese course during your stay.
Student: That sounds great. (38) ..........
Officer: You'll need to submit all your documents by March 15th.
Student: What documents do I need?
Officer: An application form, your transcript, a TOEFL score report, and two recommendation letters. (39) ..........
Student: (40) .......... Do I have to pay tuition fees to the Japanese university?
Officer: No, you'll pay tuition here as usual. However, you'll need to cover your own accommodation and living expenses.
Student: I see. (41) ..........
Officer: You're welcome. Good luck with your application!

Choose the best option to complete blank (36).

Long Conversation 1: At the International Relations Office

Student: Excuse me. (33) ..........
Officer: Yes, it is. Please have a seat.
Student: Thank you. I'm interested in the student exchange program to Japan next year. (34) ..........
Officer: Sure. First, you need a GPA of at least 3.00, and you must have completed at least two semesters here.
Student: My GPA is 3.25, and I'm in my second year now, (35) ..........
Officer: Great. (36) .......... Do you have any English or Japanese test scores?
Student: I got 85 on the TOEFL iBT last month, but I haven't taken any Japanese tests yet.
Officer: (37) .......... Most of the courses at our partner university are taught in English. But you'll need to take a basic Japanese course during your stay.
Student: That sounds great. (38) ..........
Officer: You'll need to submit all your documents by March 15th.
Student: What documents do I need?
Officer: An application form, your transcript, a TOEFL score report, and two recommendation letters. (39) ..........
Student: (40) .......... Do I have to pay tuition fees to the Japanese university?
Officer: No, you'll pay tuition here as usual. However, you'll need to cover your own accommodation and living expenses.
Student: I see. (41) ..........
Officer: You're welcome. Good luck with your application!

Choose the best option to complete blank (37).

Long Conversation 1: At the International Relations Office

Student: Excuse me. (33) ..........
Officer: Yes, it is. Please have a seat.
Student: Thank you. I'm interested in the student exchange program to Japan next year. (34) ..........
Officer: Sure. First, you need a GPA of at least 3.00, and you must have completed at least two semesters here.
Student: My GPA is 3.25, and I'm in my second year now, (35) ..........
Officer: Great. (36) .......... Do you have any English or Japanese test scores?
Student: I got 85 on the TOEFL iBT last month, but I haven't taken any Japanese tests yet.
Officer: (37) .......... Most of the courses at our partner university are taught in English. But you'll need to take a basic Japanese course during your stay.
Student: That sounds great. (38) ..........
Officer: You'll need to submit all your documents by March 15th.
Student: What documents do I need?
Officer: An application form, your transcript, a TOEFL score report, and two recommendation letters. (39) ..........
Student: (40) .......... Do I have to pay tuition fees to the Japanese university?
Officer: No, you'll pay tuition here as usual. However, you'll need to cover your own accommodation and living expenses.
Student: I see. (41) ..........
Officer: You're welcome. Good luck with your application!

Choose the best option to complete blank (38).

Long Conversation 1: At the International Relations Office

Student: Excuse me. (33) ..........
Officer: Yes, it is. Please have a seat.
Student: Thank you. I'm interested in the student exchange program to Japan next year. (34) ..........
Officer: Sure. First, you need a GPA of at least 3.00, and you must have completed at least two semesters here.
Student: My GPA is 3.25, and I'm in my second year now, (35) ..........
Officer: Great. (36) .......... Do you have any English or Japanese test scores?
Student: I got 85 on the TOEFL iBT last month, but I haven't taken any Japanese tests yet.
Officer: (37) .......... Most of the courses at our partner university are taught in English. But you'll need to take a basic Japanese course during your stay.
Student: That sounds great. (38) ..........
Officer: You'll need to submit all your documents by March 15th.
Student: What documents do I need?
Officer: An application form, your transcript, a TOEFL score report, and two recommendation letters. (39) ..........
Student: (40) .......... Do I have to pay tuition fees to the Japanese university?
Officer: No, you'll pay tuition here as usual. However, you'll need to cover your own accommodation and living expenses.
Student: I see. (41) ..........
Officer: You're welcome. Good luck with your application!

Choose the best option to complete blank (39).

Long Conversation 1: At the International Relations Office

Student: Excuse me. (33) ..........
Officer: Yes, it is. Please have a seat.
Student: Thank you. I'm interested in the student exchange program to Japan next year. (34) ..........
Officer: Sure. First, you need a GPA of at least 3.00, and you must have completed at least two semesters here.
Student: My GPA is 3.25, and I'm in my second year now, (35) ..........
Officer: Great. (36) .......... Do you have any English or Japanese test scores?
Student: I got 85 on the TOEFL iBT last month, but I haven't taken any Japanese tests yet.
Officer: (37) .......... Most of the courses at our partner university are taught in English. But you'll need to take a basic Japanese course during your stay.
Student: That sounds great. (38) ..........
Officer: You'll need to submit all your documents by March 15th.
Student: What documents do I need?
Officer: An application form, your transcript, a TOEFL score report, and two recommendation letters. (39) ..........
Student: (40) .......... Do I have to pay tuition fees to the Japanese university?
Officer: No, you'll pay tuition here as usual. However, you'll need to cover your own accommodation and living expenses.
Student: I see. (41) ..........
Officer: You're welcome. Good luck with your application!

Choose the best option to complete blank (40).

Long Conversation 1: At the International Relations Office

Student: Excuse me. (33) ..........
Officer: Yes, it is. Please have a seat.
Student: Thank you. I'm interested in the student exchange program to Japan next year. (34) ..........
Officer: Sure. First, you need a GPA of at least 3.00, and you must have completed at least two semesters here.
Student: My GPA is 3.25, and I'm in my second year now, (35) ..........
Officer: Great. (36) .......... Do you have any English or Japanese test scores?
Student: I got 85 on the TOEFL iBT last month, but I haven't taken any Japanese tests yet.
Officer: (37) .......... Most of the courses at our partner university are taught in English. But you'll need to take a basic Japanese course during your stay.
Student: That sounds great. (38) ..........
Officer: You'll need to submit all your documents by March 15th.
Student: What documents do I need?
Officer: An application form, your transcript, a TOEFL score report, and two recommendation letters. (39) ..........
Student: (40) .......... Do I have to pay tuition fees to the Japanese university?
Officer: No, you'll pay tuition here as usual. However, you'll need to cover your own accommodation and living expenses.
Student: I see. (41) ..........
Officer: You're welcome. Good luck with your application!

Choose the best option to complete blank (41).

Long Conversation 2: Calling customer service about faulty headphones

Agent: Thank you for calling ShopEasy customer service. My name is Tom. (42) ..........
Customer: Hi, Tom. I'm calling about a pair of headphones I ordered last week. (43) ..........
Agent: I'm sorry to hear that. (44) ..........
Customer: Sure, it's SE-48213.
Agent: Thank you. (45) .......... Yes, I can see the order here. Have you tried connecting them to a different device?
Customer: Yes, I tried them with my phone and my laptop. (46) ..........
Agent: In that case, it seems to be a manufacturing defect. (47) ..........
Customer: I'd like a replacement, please. I really like the design.
Agent: No problem. (48) .......... Just pack them in the original box and drop them off at any post office.
Customer: (49) .......... How long will it take to get the new pair?
Agent: Usually three to five business days after we receive the item. (50) ..........
Customer: No, that's all. Thanks for your help.

Choose the best option to complete blank (42).

Long Conversation 2: Calling customer service about faulty headphones

Agent: Thank you for calling ShopEasy customer service. My name is Tom. (42) ..........
Customer: Hi, Tom. I'm calling about a pair of headphones I ordered last week. (43) ..........
Agent: I'm sorry to hear that. (44) ..........
Customer: Sure, it's SE-48213.
Agent: Thank you. (45) .......... Yes, I can see the order here. Have you tried connecting them to a different device?
Customer: Yes, I tried them with my phone and my laptop. (46) ..........
Agent: In that case, it seems to be a manufacturing defect. (47) ..........
Customer: I'd like a replacement, please. I really like the design.
Agent: No problem. (48) .......... Just pack them in the original box and drop them off at any post office.
Customer: (49) .......... How long will it take to get the new pair?
Agent: Usually three to five business days after we receive the item. (50) ..........
Customer: No, that's all. Thanks for your help.

Choose the best option to complete blank (43).

Long Conversation 2: Calling customer service about faulty headphones

Agent: Thank you for calling ShopEasy customer service. My name is Tom. (42) ..........
Customer: Hi, Tom. I'm calling about a pair of headphones I ordered last week. (43) ..........
Agent: I'm sorry to hear that. (44) ..........
Customer: Sure, it's SE-48213.
Agent: Thank you. (45) .......... Yes, I can see the order here. Have you tried connecting them to a different device?
Customer: Yes, I tried them with my phone and my laptop. (46) ..........
Agent: In that case, it seems to be a manufacturing defect. (47) ..........
Customer: I'd like a replacement, please. I really like the design.
Agent: No problem. (48) .......... Just pack them in the original box and drop them off at any post office.
Customer: (49) .......... How long will it take to get the new pair?
Agent: Usually three to five business days after we receive the item. (50) ..........
Customer: No, that's all. Thanks for your help.

Choose the best option to complete blank (44).

Long Conversation 2: Calling customer service about faulty headphones

Agent: Thank you for calling ShopEasy customer service. My name is Tom. (42) ..........
Customer: Hi, Tom. I'm calling about a pair of headphones I ordered last week. (43) ..........
Agent: I'm sorry to hear that. (44) ..........
Customer: Sure, it's SE-48213.
Agent: Thank you. (45) .......... Yes, I can see the order here. Have you tried connecting them to a different device?
Customer: Yes, I tried them with my phone and my laptop. (46) ..........
Agent: In that case, it seems to be a manufacturing defect. (47) ..........
Customer: I'd like a replacement, please. I really like the design.
Agent: No problem. (48) .......... Just pack them in the original box and drop them off at any post office.
Customer: (49) .......... How long will it take to get the new pair?
Agent: Usually three to five business days after we receive the item. (50) ..........
Customer: No, that's all. Thanks for your help.

Choose the best option to complete blank (45).

Long Conversation 2: Calling customer service about faulty headphones

Agent: Thank you for calling ShopEasy customer service. My name is Tom. (42) ..........
Customer: Hi, Tom. I'm calling about a pair of headphones I ordered last week. (43) ..........
Agent: I'm sorry to hear that. (44) ..........
Customer: Sure, it's SE-48213.
Agent: Thank you. (45) .......... Yes, I can see the order here. Have you tried connecting them to a different device?
Customer: Yes, I tried them with my phone and my laptop. (46) ..........
Agent: In that case, it seems to be a manufacturing defect. (47) ..........
Customer: I'd like a replacement, please. I really like the design.
Agent: No problem. (48) .......... Just pack them in the original box and drop them off at any post office.
Customer: (49) .......... How long will it take to get the new pair?
Agent: Usually three to five business days after we receive the item. (50) ..........
Customer: No, that's all. Thanks for your help.

Choose the best option to complete blank (46).

Long Conversation 2: Calling customer service about faulty headphones

Agent: Thank you for calling ShopEasy customer service. My name is Tom. (42) ..........
Customer: Hi, Tom. I'm calling about a pair of headphones I ordered last week. (43) ..........
Agent: I'm sorry to hear that. (44) ..........
Customer: Sure, it's SE-48213.
Agent: Thank you. (45) .......... Yes, I can see the order here. Have you tried connecting them to a different device?
Customer: Yes, I tried them with my phone and my laptop. (46) ..........
Agent: In that case, it seems to be a manufacturing defect. (47) ..........
Customer: I'd like a replacement, please. I really like the design.
Agent: No problem. (48) .......... Just pack them in the original box and drop them off at any post office.
Customer: (49) .......... How long will it take to get the new pair?
Agent: Usually three to five business days after we receive the item. (50) ..........
Customer: No, that's all. Thanks for your help.

Choose the best option to complete blank (47).

Long Conversation 2: Calling customer service about faulty headphones

Agent: Thank you for calling ShopEasy customer service. My name is Tom. (42) ..........
Customer: Hi, Tom. I'm calling about a pair of headphones I ordered last week. (43) ..........
Agent: I'm sorry to hear that. (44) ..........
Customer: Sure, it's SE-48213.
Agent: Thank you. (45) .......... Yes, I can see the order here. Have you tried connecting them to a different device?
Customer: Yes, I tried them with my phone and my laptop. (46) ..........
Agent: In that case, it seems to be a manufacturing defect. (47) ..........
Customer: I'd like a replacement, please. I really like the design.
Agent: No problem. (48) .......... Just pack them in the original box and drop them off at any post office.
Customer: (49) .......... How long will it take to get the new pair?
Agent: Usually three to five business days after we receive the item. (50) ..........
Customer: No, that's all. Thanks for your help.

Choose the best option to complete blank (48).

Long Conversation 2: Calling customer service about faulty headphones

Agent: Thank you for calling ShopEasy customer service. My name is Tom. (42) ..........
Customer: Hi, Tom. I'm calling about a pair of headphones I ordered last week. (43) ..........
Agent: I'm sorry to hear that. (44) ..........
Customer: Sure, it's SE-48213.
Agent: Thank you. (45) .......... Yes, I can see the order here. Have you tried connecting them to a different device?
Customer: Yes, I tried them with my phone and my laptop. (46) ..........
Agent: In that case, it seems to be a manufacturing defect. (47) ..........
Customer: I'd like a replacement, please. I really like the design.
Agent: No problem. (48) .......... Just pack them in the original box and drop them off at any post office.
Customer: (49) .......... How long will it take to get the new pair?
Agent: Usually three to five business days after we receive the item. (50) ..........
Customer: No, that's all. Thanks for your help.

Choose the best option to complete blank (49).

Long Conversation 2: Calling customer service about faulty headphones

Agent: Thank you for calling ShopEasy customer service. My name is Tom. (42) ..........
Customer: Hi, Tom. I'm calling about a pair of headphones I ordered last week. (43) ..........
Agent: I'm sorry to hear that. (44) ..........
Customer: Sure, it's SE-48213.
Agent: Thank you. (45) .......... Yes, I can see the order here. Have you tried connecting them to a different device?
Customer: Yes, I tried them with my phone and my laptop. (46) ..........
Agent: In that case, it seems to be a manufacturing defect. (47) ..........
Customer: I'd like a replacement, please. I really like the design.
Agent: No problem. (48) .......... Just pack them in the original box and drop them off at any post office.
Customer: (49) .......... How long will it take to get the new pair?
Agent: Usually three to five business days after we receive the item. (50) ..........
Customer: No, that's all. Thanks for your help.

Choose the best option to complete blank (50).